Support Center

We're here to support you

Get the help you need to maximize your trading performance. Our expert support team is available 24/7 to assist you.

< 2 hours
Average response time
24/7
Live chat availability
98%
Customer satisfaction
Get Help Now

Choose Your Support Channel

Select the best way to get help based on your needs and subscription plan.

Recommended

Live Chat

Get instant help from our support team

Immediate
Available 24/7
All Plans

Email Support

Send us a detailed message about your issue

< 2 hours
Response within 2 hours
All Plans

Phone Support

Talk directly with our trading experts

Schedule call
Pro & Unlimited plans
Pro, Unlimited

Premium Support

Dedicated account manager and priority support

&lt; 30 minutes
Unlimited plan only
Unlimited
Support Tiers

Support Levels by Plan

Different levels of support to match your trading needs and subscription tier.

Preview

Free
24-48 hours response
Business hours
  • Community forum access
  • Basic email support
  • Help center & documentation
  • Video tutorials
Most Popular

Pro

Coming soon
2-4 hours response
24/7 chat, business hours phone
  • Priority email support
  • Live chat support
  • Phone support
  • Screen sharing assistance
  • Trading setup help

Unlimited

Coming soon
&lt; 30 minutes response
24/7 all channels
  • Dedicated account manager
  • Premium support line
  • Custom integrations help
  • Personal onboarding session
  • API implementation support
Self-Help Resources

Explore Our Resources

Find answers instantly with our comprehensive self-help resources and community.

Help Center

Comprehensive guides and FAQs

100+ articles

Video Tutorials

Step-by-step visual guides

50+ videos

Community Forum

Connect with other traders

5000+ members

API Documentation

Developer resources and guides

Full reference
System Status

Platform Status

Real-time status of all TradeReport services and systems.

All Systems Operational

99.9% Uptime
Platform Status
Operational
Data Sync
Operational
AI Analytics
Operational
API Services
Operational

Need immediate assistance?

Our expert support team is ready to help you succeed with your trading journey.

Average response time: 2 hours • Available 24/7